Please arrive 5–10 minutes before your appointment time. We kindly ask that you do not arrive earlier than 10 minutes, as we may be preparing for the next guest.

A luxurious scalp and hair wellness experience featuring deep cleansing, soothing massage, and personalized care designed to relax the mind and refresh the scalp.

Late arrivals may result in a shortened service time to respect the next guest’s appointment.

Guests arriving 15 minutes late or more will be considered a no-show, and the full reserved service amount will be charged.

Appointments missed without notice, or guests who do not arrive within the grace period, will be charged the full scheduled service amount.

No need to wash your hair beforehand. Simply come as you are — we’ll take care of the rest.

At this time, we are unable to provide services for guests wearing hair extensions. We kindly ask that extensions be removed prior to booking.

If you are wearing makeup, we recommend selecting our Fresh Face Add-On for gentle makeup removal and facial cleansing before your service.

We welcome young guests ages 8 and up with a scheduled appointment. To preserve a peaceful spa atmosphere, children without an appointment are not permitted.

Comfortable clothing is recommended so you can fully relax during your treatment.

We kindly request at least 24 hours’ notice for cancellations or appointment changes.

To preserve a peaceful spa environment, only scheduled guests are permitted in treatment areas unless arranged in advance.

Please silence your phone upon arrival so all guests may enjoy a calm and quiet atmosphere.

All appointments include a finishing dry so you can leave feeling refreshed and polished.

We’re always happy to help. Please contact us anytime before your visit.